Acceptable Use Policy
1. Strictly prohibited
- Child sexual abuse material — zero tolerance. Immediate termination and report to the competent authorities.
- Any content or activity that is illegal under German, EU or applicable US law (our compute nodes are located in the USA).
- Malware, botnets, command-and-control infrastructure, stealers, ransomware operations.
- Phishing, identity theft, fraud, fake shops, investment scams.
- Sending unsolicited bulk mail (spam) of any kind, operating open mail relays or open proxies.
- Network attacks: (D)DoS, port scanning of third parties, brute forcing, IP spoofing, amplification abuse.
- Distribution of copyright-infringing content, including operating torrent sites/trackers or seedboxes for infringing material. We honour DMCA notices for US-hosted content ([email protected]) and German/EU takedown law.
- Game-cheat, exploit or account-trafficking services.
- Cryptocurrency mining and similar sustained full-load compute abuse on shared plans.
2. Resource fairness
Shared CPU plans may burst, but sustained ~100% multi-hour CPU, IO saturation or RAM abuse that degrades neighbours may be throttled. If throttling does not resolve it, we will contact you; persistent abuse may be suspended. Dedicated-resource game plans are exempt up to their allocation.
3. Mail
Outbound mail from your services must be solicited, low-volume and authenticated (SPF/DKIM recommended). Mass mailing requires prior written approval.
4. Reselling
Reselling our services is permitted, but you remain fully responsible for your end-users' compliance with this AUP.
5. Enforcement & reporting
Depending on severity we warn, throttle, suspend or terminate — severe violations (1. above) lead to immediate termination. We may preserve and disclose data where legally required. Report abuse to [email protected]; we aim to act on verified reports within 24 hours.
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